Techipedia: Tamar Weinberg

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Social Media Community Management: An Interview with Kathryn Peck of EA SPORTS

Techipedia: Tamar Weinberg

Her community outreach on behalf of Electronic Arts was amazing and her engagement with customers gives all of us lessons to live by. What’s a typical day like for you as the EA SPORTS Active Community Manager? How (and when) did you get to be the Community Manager for EA Sports Active?

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Understanding the Nature of an Event Using Social Analytics

Techipedia: Tamar Weinberg

Recently, I was asked if Social Analytics sheds light on the nature of online events like the Netflix Outrage , which happened a few weeks ago as customers voiced extreme disappointment at Netflix for imposing a $6 a month increase for customers who still wanted DVD delivery. Twitter Influential Steven DiMartino.

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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels. An effective support community relies on members to generate much of the support. It’s Worked Before.

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When to Thank Your Social Media Fans

Techipedia: Tamar Weinberg

Offer Online Thanks for Offline Events. If you use social media prior to an event in the hopes of increasing traffic to your booth, that’s great. Businesspeople who rely more on in-person events such workshops, book signings, and seminars can easily apply these ideas. Does caffeine fuel your business or community?

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Social Media in the Industry: Customization is the Key to Success

Techipedia: Tamar Weinberg

to increase visibility in the online community. These updates can keep your brand fresh in the minds of your community members and will also make them feel like they’re part of your extended corporate family. Mix up your status updates with some local area events and news to keep it interesting. What’s your goal?

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How Social Media is a Lot Like Dating

Techipedia: Tamar Weinberg

Tweet industry news as well as your company’s current events. Remember to take your time and really build up your online community. Give it some time, remember these tips and you should end up creating a great community of followers. It’s okay to not talk about yourself — your followers will thank you. Like this post?

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10 Community Manager Responsibilities that Don't Involve Twitter.

Techipedia: Tamar Weinberg

Every time I tell someone I’m a Community Manager , I get a varied response. &# That last one might be the most honest of the three, since asking a Community Manager whether they tweet for a living is like asking a construction worker if they cat-call for a living, or a doctor if he asks people to say “ah!&# for a living.