Navolutions

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Can We Talk? Why Your Company’s Social Media Needs to Sound Human

Navolutions

Here’s a snippet of The Cluetrain Manifesto that was dead-on about the fundamentals: “…Markets are conversations. Their members communicate in language that is natural, open, honest, direct, funny and often shocking. Anti-Social Media. You have to have an honest desire to do it (at least for the business’s sake).

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What the New Google+ Mobile App Additions Mean to Small Business Owners

Navolutions

It’s unclear just how much potential this one has, since people tend to be paranoid about giving out this kind of information, but it’s a great opportunity for high-impact conversions. Mobile Community Controls. Those kinds of experiences can earn lifelong customers.

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What the New Google+ Mobile App Additions Mean to Small Business Owners

Navolutions

It’s unclear just how much potential this one has, since people tend to be paranoid about giving out this kind of information, but it’s a great opportunity for high-impact conversions. Mobile Community Controls. Those kinds of experiences can earn lifelong customers.

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Who’s Afraid of the Big Bad Yelp?

Navolutions

If you happen to recognize a regular customer, spark up a conversation about it the next time you do business. On Google+, you can also set up your own account, participate in the communities, and attract people to your business page naturally. Simply add the user as a friend and send them a message.

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