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Debbie Weil

Communities

Content

Do You Know Your Social Media Sweet Spot?

Debbie Weil

NOVEMBER 6, 2010

While they may get "Liked" a lot (which requires only a click), their social media content is not prompting fans to take a specific action or provide more substantive feedback. They received 1,200 submissions, chose five and had the community vote to select the winner. See what your fans and readers respond to.

Social Media

Social Media Posterous Proposal Discount

Sweets and Tweets: Tony Hsieh Isn’t the Only One Delivering Customer Happiness

Debbie Weil

DECEMBER 1, 2010

7, 2010 Sweets and Tweets in DC, AddThis’s Justin Thorp will talk about his new job title, Director of Customer Happiness, and how he tries to "move the needle" (his words) in his role as community manager. "Community manager puts the wrong spin on what I do," Justin told me. What is a community manager?

Apparel

Apparel Delicious Startup Communities

Debbie Weil

Do You Know Your Social Media Sweet Spot?

Sweets and Tweets: Tony Hsieh Isn’t the Only One Delivering Customer Happiness

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