Managing Negative Comments in Social Media
Waxing UnLyrical
JANUARY 10, 2012
If you work as a social media manager or online community manager you see these all the time … negative comments. Is it constructive criticism, a straight problem, or an attack? If the comment is from a turd, your community will see them for what they are, and they will lose their credibility. Guest post by Yvette Pistorio.
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