Managing Negative Comments in Social Media
Waxing UnLyrical
JANUARY 10, 2012
If you work as a social media manager or online community manager you see these all the time … negative comments. You’ll run out of energy if you do this. Is it constructive criticism, a straight problem, or an attack? Guest post by Yvette Pistorio. The best tip I can give: don’t take them personally.
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