You Need To Know: Social Media and Retail
Laurel Papworth
SEPTEMBER 24, 2012
Airline staff greet me by name and not just because I’ve left my conference name tag on my jacket. Because I am nosey – an asset in online community management – I decided to investigate further online. So when I’m in a new city and looking for a place to eat, I amble down the street to see what I can find.
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