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Link Love Monthly: Best of March 2011

SocialFish

MIT Media Lab Identity, 2011 from readyletsgo on Vimeo. It’s Time to Call the Social CRM Bluff (Full Frontal ROI). Data: How the Advanced Corporations Spend on Social Business (A Glimpse Into the Future) (Jeremiah Owyang). The Art of Social. Things Companies Don’t Want to Hear about Social Media (Sysomos).

Sysomos 162
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14 Things I Think I Think About Social Media

Convince & Convert

Stelzner on Vimeo. What you’re doing on Twitter isn’t a social media strategy, it’s a tools strategy. Create a social media steering group (cross-functional) for your company. Companies are starting to think of Facebook as a natural piece of the conversion funnel, not just as a free-standing silo.