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Jeff Esposito

Communities

Community building

Facebook

Do you need to own your community?

Jeff Esposito

APRIL 1, 2013

A little while back I was catching up with my friend Jim Storer of the Community Roundtable before we shared a panel about social customer support. In our prep, Jim and I continued our on-going disagreement on whether a company needs to own the platform that they are keeping a community on.

Communities

Communities Jive Lithium Real Estate

Five Takeaways from the 2012 State of Community Management Report

Jeff Esposito

APRIL 22, 2012

One of the more interesting, but challenging, aspects of my job is community management. Effective managers do not view their community as tied to a specific technology or network, but rather as a group of users who share principles and interests. Evolution – communities are not built overnight.

Communities

Communities Report Embedding Education

Social Media Informer

Jeff Esposito

Do you need to own your community?

Five Takeaways from the 2012 State of Community Management Report

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