Dave Fleet

JULY 26, 2010

thanks for the suggestions in the comments!). Social Media Tips. Tips for using social media ( English and German. Comment Policy. Tips for Writing Your First Social Media Policy. As it happens, lots of organizations publish their social media guidelines online, ready for you to review and use yourself.

Policies 419

Policies Resources Liveworld Social Media 419

Dave Fleet

OCTOBER 14, 2010

Nowadays, we’re moving to a place where the various channels overlap significantly, as shown in the graphic above (hat tip to David Armano ). Here are four tips: Be clear that this is an evolution. What other tips would you offer? Share them in the comments. Again, a shift. So how can we deal with this sensitively?

Campaign 400

Campaign Trends Compete Curation 400

Dave Fleet

FEBRUARY 28, 2013

Check out my related post on tips for scaling customer service ). I’ve in the past on ways companies can improve their social media measurement ; this time around I offered another five tips: Focus on the right things – measure the right things for the right audience to meet their objectives.

Social Media 393

Social Media Communities Overview Forums 393

Dave Fleet

JULY 5, 2010

Thanks to William Johnson for the DNA13 pointer and Steve Dodd for the Buzzgain tip.). First reported by the Startup North blog , the news was later confirmed by Sysomos, although their blog comment and tweet have both since been deleted. Update: Sysomos has confirmed the acquisition. Implications.

Sysomos 334

Sysomos Alterian Filtrbox Attensity 334

Dave Fleet

OCTOBER 28, 2010

The event has an amazing line-up : Malcolm Gladwell – best-selling author of Outliers, Tipping Point, Blink etc. To enter, leave a comment on this post with a link to a blog post by someone else that you think we should all read, and tell us why it’s so interesting by 11:59pm next Thursday (November 4).

Conference 279

Conference Eventful Travel Cost 279

Dave Fleet

NOVEMBER 22, 2010

When you comment on a blog post, subscribe to the comment stream so you can see if anyone posts follow-up questions. I’m sure these five shifts in thinking are just the tip of the iceberg. When you ask a question on Twitter, respond to people who reply. Two-way interaction is here to stay. Do you agree?

CPM 413

CPM Comparison Diagrams Sentiment 413

Dave Fleet

JANUARY 4, 2011

I came up with ten – let me know what you think of them in the comments: 1. The piece the public sees is the tip of the iceberg. People will judge your social media activities in a similar way – by the content of a tweet, a personal support issue, the wording of a comment or the like.

Social Media 402

Social Media Activities Issues Guidelines 402