Waxing UnLyrical

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Managing Negative Comments in Social Media

Waxing UnLyrical

If you work as a social media manager or online community manager you see these all the time … negative comments. Here are 6 more tips on how to manage negative comments: Listen to what is being said. Here are 6 more tips on how to manage negative comments: Listen to what is being said.

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“Community Manager” Confusion

Waxing UnLyrical

about what the difference is between “community manager&# and “social media manager?&# I know I am – and I am both a community manager and a social media manager! My title is “online community & social media manager.&# Please share via a comment!

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Monday Roundup: Building Your Business Community

Waxing UnLyrical

Even though it’s more than a year old, Maggie McGary ‘s post is a must-read for anyone considering a career in community management. Why: Carrie Keenan shares some great advice for those who are new to the Social Media Manager or Community Manager role. Please let us know in the comments below.

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Microvideo Will Dominate 2014

Waxing UnLyrical

Please respond in the comments below. Author information Matt LaCasse Social Media Account Manager at KimberMedia Matt LaCasse believes that finding the methods and channels customers and audiences use, and engaging with them in their comfort zone, is the key to effectively communicating with those groups on behalf of clients.

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PR vs. Journalism: Why Rivalry Hurts Both

Waxing UnLyrical

What a segment of this industry apparently doesn’t understand is that bloggers, reporters, commentators, anyone you’d define as a journalist, don’t owe us – PR pros – a damned thing. He does social media management for KimberMedia and teaches for @bgckids. He also blogs.

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The Arrogance Of Being Right

Waxing UnLyrical

I may be guilty of it in this article…tell me about that in the comments), but what’s important is that we recognize that and fight it. He does social media management for KimberMedia and teaches for @bgckids. We’re all guilty of arrogance. (I He is a husband, Iowa Hawkeyes and Chicago Cubs fan.

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Do You Know the Secret to Smart Networking?

Waxing UnLyrical

So we’re re-running some older posts … not necessarily the ones that got huge numbers of comments, but the ones that are personal favorites of the team. He does social media management for KimberMedia and does marketing/PR for @bgckids. we decided to give the WUL team a bit of a break.