SocMed Sean

JULY 2, 2017

When you switch over to the conversation in mobile, however, viewing that sentiment doesn’t register as having read the message, which causes the sentiment to remain in unread status, causing the new message icon to recur over and over. I hope this helps someone out there!

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Notification Sentiment Facebook Mobile 267

SocMed Sean

MARCH 22, 2022

When companies directly respond to customers using Twitter, it can positively impact customers’ sentiment about the given company. We’d love to connect with you in the comment section. Companies who choose to use Twitter as a customer service platform may see a boost in how customers’ perceptions of their companies.

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Twitter Strategy Hashtag Marketing 230

SocMed Sean

MAY 1, 2012

Laura currently works on behalf of Sentiment Metrics, a leading provider of social media management software. Dealing with customers who have had posted negative comments about your company can be irritating, especially if you feel you did not do anything wrong. So, do I ignore positive comments? Leave a comment!

Engagement 279

Engagement Social Media Tweetdeck Reputation 279

SocMed Sean

SEPTEMBER 26, 2012

Company also monitors competitor keywords to find prospective customers who are dissatisfied with competitor products and services using sentiment measurement. Feel free to leave your thoughts in a comment. Take a few minutes to watch the video and let me know what you think.

Radian6 278

Radian6 Engagement Social Media Marketing 278

SocMed Sean

NOVEMBER 14, 2011

photo courtesy of anitakhart on Flickr 2) Don’t allow commenting or don’t respond when comments are left – A recent, cross-industry study by socialbakers indicates that 95% of posts left on a Facebook page go unanswered. Or even worse, don’t allow them to comment at all. Start small, but plan on growing.

Social Media 235

Social Media Social Networking Airlines SEO 235

SocMed Sean

DECEMBER 9, 2011

Feel free to leave a comment! 4) Sentiment Measurement – If your client thinks they can accurately measure how humans feel with an online tool, they are sadly mistaken and if you are propagating that myth, STOP! They love to post comments that are untrue, inappropriate, or just dumb. Social can do both.

Social Media 255

Social Media Social CRM Creative Commons Sentiment 255