SocMed Sean

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SalesForce Marketing Cloud – The Next Step In Social Media Engagement?

SocMed Sean

If you recall, Salesforce purchased Radian6 a while back and recently announced that they purchased Buddy Media. Via Radian6, the company continues to monitor the prospect to determine how they felt about the information provided by the sales person (did they tweet that they liked the demo?)

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The KISS Method For Determining Social Media ROI

SocMed Sean

Tools like Brandwatch, Hootsuite, and Radian6 can help you identify and monitor customer communications and then respond when appropriate. I’d love to hear about them in a comment or a Tweet. –Sean Share The Post With A Pin! The KISS Method For Determining Social Media ROI Sean R. Nicholson.

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BrainDump: 101+ Things You MUST Know About Social Media For Business

SocMed Sean

Facebook 19) The vast majority of post/comments made by visitors to a Facebook page go unanswered. I know others may disagree…this is my guidance) 55) Allow for comments on your posts. 56) Respond to comments on your posts as frequently as possible. 57) Don’t delete negative comments. Leave a comment!