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11 Steps to Developing a Digital Crisis Communications Plan

Justin Levy

Ever since last year when I read the Radian6 “Social Media Monitoring and Engagement Playbook&# and since joining Citrix Online , I have been thinking about digital crisis communications and the basic steps to developing a plan. You can use a severity grid such as “xx number of comments in 24 hours&# or make it situation-specific.

Radian6 254
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11 Steps to Developing a Digital Crisis Communications Plan

Justin Levy

Ever since last year when I read the Radian6 “Social Media Monitoring and Engagement Playbook” and since joining Citrix Online , I have been thinking about digital crisis communications and the basic steps to developing a plan. You may choose a numerical score or a letter grade. Determine what you WILL respond to.

Radian6 145
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11 Steps to Developing a Digital Crisis Communications Plan

Justin Levy

Ever since last year when I read the Radian6 “Social Media Monitoring and Engagement Playbook” and since joining Citrix Online , I have been thinking about digital crisis communications and the basic steps to developing a plan. You may choose a numerical score or a letter grade. Determine what you WILL respond to.

Radian6 124
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Gatorade's Social Media Command Center | Justin Levy

Justin Levy

Justin Levy Marketing and Social Media Home About Archives Contact Disclosures Newsletter Speaking Gatorade’s Social Media Command Center Written on June 21, 2010 by Justin Levy in social media , video 18 Comments - Leave a comment! If youre new here or just an old friend, Id love it if you subscribed via RSS feed.

article thumbnail

11 Steps to Developing a Digital Crisis Communications Plan

Justin Levy

Ever since last year when I read the Radian6 “Social Media Monitoring and Engagement Playbook” and since joining Citrix Online , I have been thinking about digital crisis communications and the basic steps to developing a plan. You may choose a numerical score or a letter grade. Determine what you WILL respond to.

Radian6 100
article thumbnail

11 Steps to Developing a Digital Crisis Communications Plan

Justin Levy

Ever since last year when I read the Radian6 “Social Media Monitoring and Engagement Playbook” and since joining Citrix Online , I have been thinking about digital crisis communications and the basic steps to developing a plan. You may choose a numerical score or a letter grade. Determine what you WILL respond to.

Radian6 100
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Social Media Marketing in the Restaurant Business

Justin Levy

Justin Levy Marketing and Social Media Home About Archives Contact Disclosures Newsletter Speaking Social Media Marketing in the Restaurant Business Written on December 6, 2009 by Justin Levy in business strategy , caminito , marketing strategy , social media , social media strategy , word-of-mouth 78 Comments - Leave a comment!