The Realtime Report

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Does Organic or Paid Social Media Work Better for Small Businesses?

The Realtime Report

Respond to feedback in a timely fashion. Mitigate damage from any negative comments. Social media makes it easy to release information about your company, but organic reach has declined significantly , especially on Facebook. The visibility these tools provide allows you to: Collect feedback to inform and improve operations.

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Improve Events: Post Event Follow Up Feedback

The Realtime Report

This could include: Email (the trusty workhorse) Social media (LinkedIn, Twitter, Facebook, Instagram, etc.) Phone/SMS (for that personal touch) Direct mail (because who doesn’t love a good old-fashioned postcard?) Engage with all comments/shares. Appointments/conversions booked (cha-ching!)