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11 Time-Saving Social Media Collaboration Tools

Hootsuite

For instance, in Hootsuite, you can assign tasks, such as engaging in the comment section or replying to customer service inquiries, to different team members within the platform. for free Real-time commenting is another communication feature to look for in social collaboration software. Try Hootsuite Inbox 2.0

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Instagram automation: Strategy and tools to do it right

Sprout Social

Automating likes and comments is a recipe for a potential social media crisis. Comments: Similarly, a bot can also leave social media comments —on your posts and others. You can even set bots up to send messages to people who comment on your posts with a trigger word. Instagram automations available: Comments Likes 4.

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How 7 brands use customer marketing content strategies to deepen audience connection

Sprout Social

The content they share—from text posts to videos—and responses they leave in the comments demonstrate a deep understanding of their audience, down to how customers order in a drive-thru. They often go beyond providing an answer or “thank you” to customer comments. This is where customer marketing comes in.

Strategy 123
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4 social advocacy examples that prove authenticity pays off

Sprout Social

To get the rest of #TeamVizient up to speed and ready to post, Solis and her team put together an advocacy resource hub, complete with product demos, instructional videos and on-demand webinars. I get asked about my company more than ever and people comment on how active I am on LinkedIn. It piques interest.

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The marketer’s guide to reporting on social video engagement

Sprout Social

Request a demo to try Sprout’s Premium Analytics tools and see how they can enhance your strategy. If you want people to comment or take action, views aren’t the most important but view duration might be. Shares and comments. Fast reporting helps you understand what content impacts your business and strategy, and how.

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The Best Facebook Messenger Marketing Strategies for 2023

Hootsuite

Facebook Live has a comments section where you can answer any questions that your audience throws at you. But if you see requests or comments that would benefit from a more personalized answer , shoot that person a message via Messenger. Your Live comment section just gave you the perfect in to a conversation that will lead to a lead.

Strategy 118
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How to analyze customer reviews for brand insights

Sprout Social

Social listening enables you to track thousands of direct mentions and comments across social networks to identify what’s resonating with your audiences, to build a positive brand perception, like the Atlanta Hawks did, with Sprout. Track comments using keywords or hashtags and analyze them in real-time or historically.

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