article thumbnail

How To Use Customer Insight To Power Your Business

The Realtime Report

Research is conducted using community platforms or on a one-to-one basis. You can find the best trends emerging in comments on Facebook Ads and posts, or by monitoring engagement using the elusive Instagram algorithm. Most businesses are unsure of how to make the most of such methods.

How To 114
article thumbnail

Responsibility for Social Goes Beyond Content Teams

Convince & Convert

Slowly, though, I see the pendulum is swinging back to social media’s origins as a community platform and a place to build real relationships—a place where engagement also means how many people are talking to your brand in social media, and how often they’re actually being helped, or at least they receive a response.

Team 151
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Is a Discord community right for your brand?

Sprout Social

Discord is not a traditional social media platform. Instead, it is a community platform. This will allow you to refine your community management process and work out any kinks. Who is regularly commenting on your social posts or creating content promoting your brand? What is Discord and what role does it play?

article thumbnail

Top SocialFish posts of 2010

SocialFish

Just wanted to take this opportunity to thank everyone who reads, shares, comments on, tweets and otherwise supports our SocialFishing blog. Community platforms do not equal community. Here’s to more great conversations to come in 2011! in chronological order. Mobile apps are a waste of time for associations.

Postrank 170
article thumbnail

Controlling The Conversation: Strategies To Get People Talking.

Jason Yormark

Create Community Next you need to consider having a “controlled” community environment in your world. In other words, a community platform that lives on your site. A place that you can offer your customers/audience a place to communicate in addition to external channels. Just out of the chat.

article thumbnail

Link Love Monthly: Best of March 2011

SocialFish

The Pros And Cons Of Facebook Comments (TechCrunch). 8 Signs You Have Outgrown Your Online Community Platform (Socious Member Engagement Blog). MIT Media Lab Identity, 2011 from readyletsgo on Vimeo. The Fantastic Five GIS Tools for Nonprofits (NTEN). When is the best time to tweet? 10 tips for social media introverts (SBOSM).

Sysomos 162
article thumbnail

Responsibility for Social Goes Beyond Content Teams

Convince & Convert

Slowly, though, I see the pendulum is swinging back to social media’s origins as a community platform and a place to build real relationships—a place where engagement also means how many people are talking to your brand in social media, and how often they’re actually being helped, or at least they receive a response.

Team 100