| | | Workface | |  Comments | 5 articles |
| Page 1 of 1 | Previous | Next | WORKFACE JUNE 4, 2012  5 Cool Social Media Tools to Help You Expand Your Small Business This nifty, free service turns your comments section into a social conversation. After users create a Disqus account, they can take the comments they leave on your blog and repost them to their various social networks. They can also “like” other comments and subscribe to your blog as well. Guest Post by Alicia Ranch-Traille. 1) Monitter. 2) Social Q&A. | WORKFACE NOVEMBER 30, 2011  Delta Airlines: Making Perfect the Customer Experience in an Imperfect World Be assured your comments will be shared with our Airport Customer Service leadership team for internal follow up. Note: we humble customers expect customer service, but are often underwhelmed by actual experiences. Thus, I thought it was worth acknowledging incredible customer service coming out of Delta Air Lines. The following customer care response speaks for itself. Bravo, Delta | | | | | |
| WORKFACE DECEMBER 5, 2011 How to be Where Your Customers Are – In the Digital Flesh This basically meant that anyone could add content to your website without you having to do anything; features like product ratings, product reviews, comments, etc. There is no doubt that if you have a company website you have definitely seen it evolve over the last decade. It started out simply as a digital version of the fancy full color brochures your marketing department paid bucks to have printed up. This was the classic Static Brochure website. Then, along came technologies that allowed your website to display information that came out of a database. So what's next? | WORKFACE JUNE 12, 2012  Are You Using the Social Business Model in Your Company? routing a comment to the appropriate individual for a response, based on content). Traditional business models , particularly in large organizations, have had as one common characteristic careful limitation of direct contact between those within the organization and those outside of it. Customer Support. Recruiting. Crowdsourcing. Internal employee collaboration. Sales. Product Development. | WORKFACE JUNE 1, 2011  An Internet Sales Force Needs Better Tools Social Wallpaper: Your sales team could be logged into Twitter all day waiting for customers to make a comment or ask a question. By Lief Larson. You sell products in the offline world, you say? Better think twice. Even though customers may buy from you in the offline world, the majority of people are researching and making purchase considerations online. ” Oh really? | |
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