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Preparing for the Next Disaster: The Future of #crisisdata

SocialFish

I’ve always evangelized the potential of tools like Facebook and Twitter to create meaningful communities and collaborations, but now realize the true opportunity for all of us who spend our days mixing up cocktails of mission and technology: social tools + people = lives saved. Please bring them water.&#.

Ustream 162
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7 Best Customer Service Software Solutions for 2021

Hootsuite

You’ll have access to communications from SMS , social media, WhatsApp , live chat and apps, all in one inbox. These chatbots are designed to collaborate with live agents. Robust reporting and survey capabilities help you understand how well your customer service efforts address customer needs.

Software 120
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Omnichannel customer experience: exploring seamless customer journeys

Sprout Social

You can collect customer feedback through the following: Run user feedback surveys to gather contextual insights from existing customers. Phone chat, sms messaging, or video chat. Sprout’s content calendar includes tools that help you curate your social media calendar and collaborate with teams outside of marketing.

Loyalty 121
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The Public Doesn't Need to Know What Gov 2.0 is, But They Do Need.

Social Media Strategery

or open gov is – but they do need to understand that their government is actively trying to do more to communicate and collaborate with them. or open gov is – but they do need to understand that their government is actively trying to do more to communicate and collaborate with them.&#

Gov 2.0 119
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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

For example, people talk about using twitter as a business tool rather than thinking about creating a searchable organizational database of collaborative conversations “Social media results cannot be measured&# If you are not measuring your social media results then there is little point in having a social media strategy. .&#

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Computer Security for NGOs

Little Web Giants

It includes research, surveys, mailing lists, meeting records such as agendas, minutes and attendance lists, audio and video recordings, emails and social media conversations. If you are working with activists from countries with repressive regimes, this could lead to serious consequences for your collaborators.

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Computer Security for NGOs

Little Web Giants

It includes research, surveys, mailing lists, meeting records such as agendas, minutes and attendance lists, audio and video recordings, emails and social media conversations. If you are working with activists from countries with repressive regimes, this could lead to serious consequences for your collaborators.