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Top 10 customer service software tools

Sprout Social

Collaborative features coupled with powerful team analytics can likewise help your reps stay on target and keep a pulse on what’s working (and what’s not). The platform empowers customers with self-service features such as guided widgets to lead users to relevant answers via your company’s knowledge base.

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Giving Things Away for Free Has Helped Me Build a Six-Figure Business

Buffer Social

I’d hop on a free consultation call with prospect after prospect who was so excited about how I could help them grow—but when it came to talking about cost, they’d admit they were operating on incredibly tight budgets. A conversation I had with branding expert Ronne Brown really flipped that narrative for me.

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How My Creator Startup Made 4-Figures in 5 Months While Working a 9 to 5

Buffer Social

Google Drive’s folder system was too clunky and didn’t have the features I wanted to build my Wiki-like knowledge base, so I chose Notion. After trialing a few paid products,  I built my own on Airtable as a more cost-friendly option. Now it was time to put everything together with an automated hiring system.

Startup 61
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Enterprise 2.0 Isn’t About Social Business, It’s Just About Business

Social Media Strategery

.” She went on to say that instead of talking about social media, social business, building communities and why your organization needs to use blogs, wikis, and microblogging, you should be talking about increasing sales, increasing productivity, and cutting costs. Are process gains in informal channels the optimized promise of Web 2.0

Yammer 132
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10 Best Remote Desktop Software To Boost Your Productivity

Tweaklibrary

Its intuitive interface allows seamless collaboration, troubleshooting, and file sharing between connected devices. It provides a seamless and secure connection, enabling users to collaborate, troubleshoot, and transfer files between connected devices. This tool is a free remote desktop software suitable for all.

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Eight steps to thriving on information overload

Buzz Marketing for Technology

« Professional services network offsite: Tapping the Power of Collaboration | Main | Audio stream of radio interview on Facebook, networks, connectivity, and media » Eight steps to thriving on information overload. Getting the information you need more efficiently is well worth the cost of a subscription. Books and Reports.

Web 2.0 244
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How I Got My Job As Director Of Social Media – Step 1: Build Experience Then Blog, Tweet, Collaborate!

SocMed Sean

I spent the first 10 years of my career building organizational intranets that focused on helping employees share their job knowledge with each other. Tools like knowledge bases, content management systems, enterprise search, blogs and wikis all played critical roles in the development of these systems.