Sprout Social

NOVEMBER 19, 2020

From increased access to social data and functionality to expanding beyond core social; from creating tighter alignment across critical CRM and helpdesk solutions to tie-ins with critical workflow tools that make collaboration and access more seamless. Rely on up-to-date experiences with social networks and community platforms.

Reddit 101

Reddit Hubspot API Reputation 101

Convince & Convert

DECEMBER 7, 2010

Your Open Community is your people who are bonded by what your organization represents and care enough to talk to each other (hopefully about you!) You Don’t Have to Own A Community to Build Community. Skill sets for a social organization. Collaboration. Open Community is a moving target.

Skills 124

Skills Communities Collaboration Organization 124

Ignite Social Media

MAY 27, 2016

For example, CMs (both internal and external) may collaborate with Customer Service, Marketing, Communications, R&D, Digital, eCommerce teams. While it’s easy to see the value that community management brings to an organization, it’s still tough for many businesses to find the ROI.

Communities 113

Communities ROI Team Social Media Management 113

SocialFish

OCTOBER 1, 2010

Offline-to-Online-to-Offline: Lessons Learned in Building a Custom Community Platform (Frogloop). Building Tomorrow’s Organization – without today’s IT? 14 tips I Learned About Collaboration at Events from ECTC (Engage365). (Scott Brinker). How To Be The Jack Bauer Of Your Company (Adam Singer). Olivier Blanchard).

Social CRM 165

Social CRM Analysis Construction Foursquare 165

Harp Interactive

OCTOBER 9, 2009

Build community platforms around real communities of shared interest. Re-examine who in the organization might benefit from your social media efforts. Use the same tools you’re trying out externally for internal uses, if that makes sense, and learn about how this technology empowers your business collaboration, too.

Social Media 232

Social Media Press Release Marketing Widget 232

Social Media Strategery

MARCH 8, 2011

Along with this realization has come greater demand for people to handle things like user adoption, marketing, and community management – we’re witnessing the rise of the internal community manager. The Internal Community Manager wears many hats. Get ready for a lot more of that feeling.

Communities 137

Communities Wiki Yammer Forums 137

Social Media Strategery

AUGUST 26, 2010

The guys installing your organization’s blogging software don’t realize that the “Add a Picture&# button doesn’t work because they don’t have blogs. platform haven’t even created profiles of themselves. guest health internal leadership OReilly opengov organization Personal pr Prof.

Gov 2.0 117

Gov 2.0 Tools Wiki Sharepoint 117