Convince & Convert

DECEMBER 7, 2010

Tweet Guest post as part of the virtual book tour by Maddie Grant and Lindy Dreyer to explore concepts from their new book Open Community : a little book of big ideas for associations navigating the social web. We come from the association industry and for many of us “membership” people, community is old hat. It’s what we do.

Skills 124

Skills Communities Collaboration Organization 124

Sprout Social

NOVEMBER 19, 2020

From increased access to social data and functionality to expanding beyond core social; from creating tighter alignment across critical CRM and helpdesk solutions to tie-ins with critical workflow tools that make collaboration and access more seamless. Rely on up-to-date experiences with social networks and community platforms.

Reddit 104

Reddit Hubspot API Reputation 104

Social Media Strategery

MARCH 8, 2011

When someone in the communications industry refers to a “ community manager ,&# they are usually referring to someone that can manage the online relationships for a particular brand, using tools like Facebook, Twitter, and blogs. The Internal Community Manager wears many hats. Yeah, that’s going to be you.

Communities 137

Communities Wiki Yammer Forums 137

Adam Cohen

JUNE 30, 2011

Recently I had a discussion with a client about doing social media “inside out&# – starting with leveraging collaboration tools and focusing on using social tools inside the walls before engaging customers. Suffice it to say that EMC|ONE is at the very epicenter of enterprise collaboration at EMC.

Social Media 177

Social Media Collaboration Communities Community Platforms 177

Adam Cohen

JUNE 30, 2011

Recently I had a discussion with a client about doing social media “inside out” – starting with leveraging collaboration tools and focusing on using social tools inside the walls before engaging customers. Suffice it to say that EMC|ONE is at the very epicenter of enterprise collaboration at EMC.

Social Media 100

Social Media Collaboration Communities Community Platforms 100

SocialFish

OCTOBER 1, 2010

Offline-to-Online-to-Offline: Lessons Learned in Building a Custom Community Platform (Frogloop). My Mom’s on Facebook? The Value of a “Liker&# (Facebook + Media). Discover Facebook Pages (Facebook Blog). 14 tips I Learned About Collaboration at Events from ECTC (Engage365). (Scott Brinker).

Analysis 165

Analysis Social CRM Construction Foursquare 165

Buzz Marketing for Technology

JULY 7, 2008

I’ve done a number of workshops the past few months with clients designed to do two primary things: Land a common understanding across the teams involved around what social media, communities and influencer programs really are and more importantly why it matters to a business. This is a big complement. I wish that could be enough said.

Communities 117

Communities Groups Groups Social Media 117