Idaconcpts

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Managing Feedback

Idaconcpts

Brand.com case studies suggest that you can push negative feedback out of a search engine using some quick SEO tricks. If there is a more serious event, like a customer publicly angered over service who wrote a long blog post, wait for the initial social media fervor to die down a bit and then respond with one well-crafted statement.

article thumbnail

Managing Feedback

Idaconcpts

Case studies suggest that you can push negative feedback out of a search engine using some quick SEO tricks. If there is a more serious event, like a customer publicly angered over service who wrote a long blog post, wait for the initial social media fervor to die down a bit and then respond with one well-crafted statement.