SocialFish

NOVEMBER 22, 2010

permission was granted from the American Society of Civil Engineers for us to show this triage chart which we developed with them. Tags: Association Case Studies Featured Open Community Risk and Social Media crisis communications flowchart triage. Has your organization developed a social media triage flowchart?

Social Media 267

Social Media Policies Case Study Communities 267

SocialFish

MARCH 25, 2011

The American Society of Civil Engineers (ASCE) is monitoring the situation in Japan and has established a discussion forum for people affected by the earthquake. Edge Outreach is training and equipping people to provide disaster relief. Here’s a nice reminder of how mobile apps can help (got a flashlight app on your phone?

Mobile 177

Mobile SMS Startup Energy 177

SocialFish

MARCH 3, 2011

The answers community is fully indexed by Google and other search engines, and when searching them, the community answers tend to rank very highly in the results. Both case studies have very diverse strategies yet both are successful in their own right. 700 questions are asked each week.

Communities 221

Communities Collaboration Statistics Lurker 221