Dave Fleet

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Trust in 2012: 4 Implications for Social Media

Dave Fleet

Edelman recently released the results of its 2012 Trust Barometer survey. A few highlights from the Canadian survey: “A person like me” and regular employees both saw the biggest increase in trust in Canadian Barometer history. That is, except in Canada. Results of the 2012 Canadian Trust Barometer.

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Trust (or Lack of it) and One-Way Social Media

Dave Fleet

Ad agencies, to generalize, often come up with big ideas but they’re often based around one-way “push&# messages, rather than dialogue (in fitting with the short-term quarterly campaign-based model of thinking that I’ve discussed recently). The 2010 Trust Barometer results speak clearly to the implications of this approach.