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Gleanster Market Research Report on Social Media Marketing

Bill Hartzer

DECEMBER 27, 2010

The report was written by Jim Nail, former CMO of Cymfony and an ex-Forrester analyst, and Kevin Ryan, former VP of social media at Barnes & Noble. – But the ROI on this effort is still squishy at best. – But the ROI on this effort is still squishy at best. Reports are provided in PDF, Adobe Acrobat, format.

Research 113
Research Report Cymfony Social Media 113
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