Why The Term “Social CRM” Is Just STUPID!
SocMed Sean
NOVEMBER 7, 2011
Does adding Twitter to your CRM process make it more social? SalesForce has really gone eyeballs-deep into the Social CRM space by recently purchasing Radian6 , the leading social monitoring tool on the market. Yes…companies have been watching everything you do and everything you buy to formulate their marketing strategies.
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