Direct Marketing Observations

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Internal/External buy-in to social media is tougher than you think

Direct Marketing Observations

Take for example the Forrester “social maturity&# survey which wants to know which companies are ahead of the curve in implementing social technologies for both external use (i.e., What level of buy-in and to what extent of buy-in internally do you need with social media in order to be successful externally?

Buy 159
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The Uphill Battle of Social Media Buy In

Direct Marketing Observations

Cisco is a good example of a company doing it the right way. &# The question is legitimate and can extend, as it normally would, to former disgruntled employees who have an ax to grind who actually can be protected when taking to social media channels to trash their employers.

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Does Engagement Equal Action? Should it?

Direct Marketing Observations

Example #1. They clicked through but they didn’t buy. You now have some customer data so you know they were interested but they still didn’t buy. Example #2. An hour after seeing the video, they buy a Coke. Example #3. So how does the apply to social media marketing or even digital marketing?

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What Does Corporate America Fear the Most with Social Media?

Direct Marketing Observations

Some of the likely examples that you may be aware of, are of course Zappos, Cisco, Dells, Best Buy, Home Depot, P&G, for example. All great poster children for corporate social success and the list continues to expand.

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How Digital is Changing the Consumer Experience

Direct Marketing Observations

Let me give you a few real world examples that happen every day. Maybe these examples will help. You want to buy a product online so you do a search and you click on the first result and it doesn’t load quick enough, so you go to the second result. You’re in line at the store waiting to check out and it’s taking forever.

Mobile 156
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Why Digital Strategies Fail.

Direct Marketing Observations

Lack of belief or Buy in from Leadership. For example, if we’re to believe the Gartner Hype Cycle , which I do, we’re approximately 2-5 years away from mainstream adoption of social analytics. Poor planning and Bad execution.

Strategy 162
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Does Good Content Matter Anymore?

Direct Marketing Observations

You can buy traffic, but short of spending in the 6 figures to create artificial traffic, the only real way you’re going to get organic visits to your sites is to write content and share content that has all of the “right” SEO properties so as to come up high in search. Organic search in a nutshell.

Content 220