Debbie Weil

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Sweets and Tweets: Tony Hsieh Isn’t the Only One Delivering Customer Happiness

Debbie Weil

It makes you happy to buy from Zappos. One of the Top Ten Picks for DC Events in December. In other words, the reason you shop online at Zappos.com is because the customer service is so extraordinary and the process of ordering and returning is so simple that you feel, er, delighted. But Hsieh is not the only one doing this.

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