Akamai Marketing

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The difference between an audience and a community in new media

Akamai Marketing

Audiences can be purchased : Think about buying an email list or a direct mail list. That’s what you buy: access to an audience. Communities must be developed : You can not buy a community. Events have the potential to create community, but simply attending or hosting an event does not create community either.

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What's your social currency?

Akamai Marketing

That’s like saying the first time you meet someone you should buy them a bottle of wine. Lots of businesses think that the only thing interesting to their “fans&# are discounts or promotions. Friendships, real friendships don’t start at the wallet and neither do truly engaged fan-business relationships.

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