Convince & Convert

FEBRUARY 10, 2010

A Social Anthropologist, Hidden In Your Keyboard Flowtown enables you to enter any email address, and the system instantly reports back where and how that address is connected on the social Web. But, the current system is just the beginning. Here's why: [link] [link] Alex de Carvalho 21% of US adults are online abstainers.

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Social Media Marketing Social CRM Consultant 127

Convince & Convert

MAY 4, 2010

On mid-1990s projects, for example, typically organizations defined hundreds of requirements and went through protracted RFP processes in search of the best software and system integrator. As for the ideal dynamic today, Enterprise 2.0 differs from its predecessor. Long and expensive consulting engagements often missed their mark.

Social Media 116

Social Media Strategy Consultant ROI 116

Convince & Convert

JUNE 17, 2010

Assuming, however, that you are not using some sort of @ptbarnum system to generate thousands of followers). Reminds me of @jaybear Twitter obsession article – [link] blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. I look at it a little differently. Im Jay Baer.

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Twitter Metrics Social CRM Consultant 125

Convince & Convert

MAY 25, 2010

[link] Shane Jacob Like this post from @jaybaer nice advice on addin online marketing to an agency's services [link] [link] Shane Jacob Like this post from @jaybaer nice advice on addin online marketing to an agency's services [link] [link] Patrick Reyes The digital eco system can be applied to large companies too! Im Jay Baer.

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Marketing Social CRM Conference Social Media 123

Convince & Convert

APRIL 6, 2010

Test & Track Create a piece of content (remember to include your key phrases), and post it to the first rung in the ladder (Twitter, in this case) Use a tracking system (I prefer bit.ly) to determine how popular that specific piece of content was with your audience. GREAT INFO! Im Jay Baer.

Brands 143

Brands Content Social Media Consultant 143

Convince & Convert

MAY 5, 2010

link] via… [link] MarketResearch.com Fresh twist on conventional mkt system – RT @jaybaer: Research+brand community+marketing to women=social media success. [link] [link] Kathryn Lukens Pinke Online Community w/ Purpose & a Plan. Research + brand community + marketing to women = social media success. Social media success.

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Social Media Case Study Strategy Study 125

Convince & Convert

FEBRUARY 23, 2010

CRM systems help track every aspect of a customer through sales and into ongoing support. Through these systems, marketing other products and services to existing clients can create “Starburst Opportunities” that can add to the bottom line with minimal expense. Im Jay Baer.

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Social Media Strategy Social CRM Company 117

Convince & Convert

APRIL 28, 2010

I found when people bought 4 or more homes from us, and lived in them over a period of years, and they kept coming back sometimes buying 6-8 homes or more from the same builder, they always spread the word about our brand. Some just buy. Some just buy. Or the strength of the brand compared to competition? Im Jay Baer.

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Social Media Strategy Influencer Social CRM 147

Convince & Convert

APRIL 14, 2010

Then, strategize ways you could make those problems disappear by providing better content (as with Geek Squad), faster response (as with Nationwide), or better access to help (as many companies are doing by launching online customer support communities using Get Satisfaction or other systems). Tami loritwilliams Great post! link] Sarah Z.

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Social Media Consultant Health Care Questions 128

Convince & Convert

AUGUST 10, 2010

To keep the system from being gamed, it doesn’t work like that. Combine that with location and mobile data, and you get real-time smart agents that tell you whom you should approach in a restaurant to buy a drink. JB : In addition to influencer outreach, how can companies engage in influence mining for customer service?

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Social CRM Influencer Klout Social Media 133

Convince & Convert

APRIL 13, 2010

For two reasons: 1) their music is part of my nervous system now and still resonates with me; 2) more importantly, theirs is the story of a lifecycle. I told him, “No matter what I do, I never get anyone to meet with me or want to buy from me&#. Seems to me Plato ended up writing anything attributed to Socrates. Im Jay Baer.

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Social Media Strategy Influencer Education 112

Convince & Convert

SEPTEMBER 21, 2010

I agree that even with the significant labor involved in legit social media, it can be less expensive than media buy-driven tactics. I agree that even with the significant labor involved in legit social media, it can be less expensive than media buy-driven tactics. But, I’m not sure that’s a good comparison.

Social Media 149

Social Media Strategy Consultant Web 2.0 149

Convince & Convert

AUGUST 31, 2010

If you wanted to create a system that replicated as best as possible the physical act of two people speaking to one another in the same place at the same time, would you build Twitter, or a WordPress comment system, or Facebook, or Linkedin? blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings.

Conversation 116

Conversation Social Media Social CRM Consultant 116

Viper Chill

APRIL 18, 2011

So, I added the Facebook commenting system to the page. Email Two: The FAQ. Because of the nature of the next email, we want to ensure that whoever buys the product doesn’t keep getting asked to purchase it. This hint of scarcity persuades a lot of people to buy your product. You can see the results for yourself.

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Blogger eBook Buy Products 78

Convince & Convert

SEPTEMBER 21, 2010

Is that a recent add to the system? s to ask before buying, ESP! Very simple, these are questions that don't need the complexity of Radian6 or other tope end monitoring systems. Great point on flashy not always being better. I do have a question for you though. I've only been able to filter down to country level.

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Social Media Radian6 Strategy SM2 155

Convince & Convert

MARCH 18, 2010

Do you have systems in place that allow you to plug in all these new customer touchpoints and communications into enterprise-wide systems? P.S. this is my 100th comment on Disqus, and I couldn't think of a better place to have it [link] Randy Kemp Getting Serious About Social Media [link] [link] Brett Pollard Excellent!

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Social Media Strategy Consultant Publishing 119

Convince & Convert

AUGUST 26, 2010

RowFeeder – Raw and Ready That’s what I like so much about the new RowFeeder social data gathering system. blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. I will like to try and see how good can do for my web design company. Im Jay Baer.

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Social Media Strategy Analysis Reputation 119

Convince & Convert

JUNE 15, 2010

It is a paid feature, you buy credits and can do emails one at a time selectively. Perhaps operating system has something t do with it as well? Perhaps operating system has something t do with it as well? This is a social address book, and social CRM application at each extreme. disconnect your internet. Im Jay Baer.

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Social Media ScoutLabs Company Consultant 153

Convince & Convert

JUNE 3, 2010

But this is a pretty clumsy setup, and wouldn't apply to other content publisher's various rating systems. I can see them striking a deal where, say a 3 star rating and up constitutes a 'Like', and is posted to the user's Facebook wall. Im Jay Baer.

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Social Media Strategy Consultant Social CRM 110

Convince & Convert

JULY 8, 2010

They need to have a means of communication external to their system. This allows them to tell you when the system is down or experiencing service issues. All of those Friend Request and Follower emails sent by Facebook & Twitter respectively pull you back into their system & increase usage/engagement. Im Jay Baer.

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RSS Research B2B Consultant 128

Convince & Convert

JULY 13, 2010

Threatens Your Personal Brand as a Leader: At the end of the day, clients and prospects want to buy your counsel — not your special departments’ and certainly not your junior staff’s. There needs to be system in place that fosters a hands-on learning environment for everyone. Stop delegating and start absorbing. Im Jay Baer.

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Social Media Strategy Consultant SEO 138

Convince & Convert

AUGUST 4, 2010

4 Steps to Drive Sales with a Social FAQ [link] Chuck Reynolds Interesting you post this as we have a small Arizona business owner Yelp disaster on our hands. I'm pleased that their Twitter team member followed-up and resolved the issue by having customer service call me. Im Jay Baer.

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Social Media Strategy Comments Course 130

Convince & Convert

JUNE 30, 2010

How many of you reading this have been annoyed in the last week by reaching a computerized answering system instead of being allowed to speak to a customer service rep? That’s why I don’t work for companies like that anymore (and probably won’t buy from them, either!). Good post, Jay! Im Jay Baer.

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Social Media Strategy Automotive SEO 128

Convince & Convert

APRIL 7, 2010

Arm your manager with a mobile device and an email alert system: For the final question of the #socialmedia chat, we talked about tips for businesses looking to take advantage of Foursquare. It’s never going to be Facebook (unless Facebook buys them), but don’t ignore geo-location apps. Go for it in the comments.

Foursquare 150

Foursquare Analysis Consultant Mobile 150

Convince & Convert

APRIL 22, 2010

The tools may change but the system is the same. link] blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. Pet rock dude is laughing all the way to the bank while the scoffers are still pinching pennies. Capitalize on what is now while having enough foresight to catch the coming trends. Im Jay Baer.

Social Media 128

Social Media Social CRM Loyalty Web 2.0 128

Convince & Convert

JUNE 23, 2010

Now, take this a step further, you buy a new car once every 3 – 6 years, but how often do you buy a cup of coffee and a bagel? If you can control the constraints of a system, you can influence the order within that system. link] Sarah Blue @clintonbon Oh, you're welcome! Im Jay Baer.

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Crowdsourcing Social Media Strategy Construction 121

Convince & Convert

JUNE 16, 2010

Whether B2B or B2C, customers are buying based on what they need. Some people say to me that social media is not measurable, maybe the waffly stuff is not measurable but if you track if somebody clicks on a special offer in facebook and comes back and buys your product then you know that you are getting revenue from facebook.

Social Media 119

Social Media Strategy Mobile Consultant 119

Techipedia: Tamar Weinberg

JULY 30, 2010

Infraction #1 : Digg’s FAQ (Submitting Section, Question #3) says that duplicate submissions are bannable violations. His URL is appended with a _2, which indicates that it was a duplicate submission: [link] The ironic thing is that Digg has a somewhat decent duplicate detection system. I like Digg — a lot.

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Digg Reddit StumbleUpon URL 100

Techipedia: Tamar Weinberg

APRIL 28, 2010

So, Facebook, when are you going to have a Business Center that regularly communicates with owners of small businesses or larger businesses who don’t place ad buys on your network? So while we manage many pages, we don’t buy FB advertising for all of them, some clients do it through their media buying agency.

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Facebook Issues MySpace Privacy 277

Convince & Convert

SEPTEMBER 20, 2010

I cannot every emphasize enough to the members of my web site and those who attend my semi-annual Niche Affiliate Marketing System user conference the important of relationship building. [link] from @jaybaer [link] David Perdew Exactly, Jay! Sure: if you want to reach 1000 people to get them into your list, you can do that in a snap.

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Social Media Strategy Affiliate marketing Company 159