Social Media Strategery

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Establishing a Vision and Then Getting Your Team to Buy Into It

Social Media Strategery

This past week however, has been a bit of a trip back in time for me as I again have to not only share my unique approach to our work, but also get my co-workers to see the value in the way I do things and buy into that approach. This is one of the differences between management and leadership.

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We Have Infinite Creative Opportunities to Solve Customer Experience Problems

Social Media Strategery

Over the last two months, companies around the world moved millions of office workers to remote work in a span of just a few weeks. Is there a more hygienic way to touch and try out in-store products before you buy? Which company will create the mobile UV light sanitizer that can be attached to your phone? Foot-operated doors?

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Social Media Could Have Transformed Marketing — Instead, It Amplified Its Flaws

Social Media Strategery

In 1999, Rick Levine, Christopher Locke, Doc Searls, and David Weinberger said the Internet would turn markets into conversations, audiences were actual human beings, and companies would come down from their ivory towers to create meaningful relationships. Eight years later, I read their book, “The Cluetrain Manifesto.”

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Customers Don’t Want Ads, They Want a Conversation…Just Not the Conversations You Want to Have

Social Media Strategery

Fast Company just published another article discussing how customers are no longer satisfied just with good products and services or low prices – they want collaboration and conversation from brands. If you come out, I’ll buy the drinks. ” Ummmm…sure – just don’t forget you offered to buy.

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Watching Church and State Slide Down the Slippery Slope

Social Media Strategery

The worst scenario is when a reporter is interested in a story but is only willing to run it if you buy ad space, too. Are those headphones really a best buy for Christmas, or did the publication include them because of that headphones ad that’s also in the issue? It’s marketers who view this as another extension of native advertising.

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Public Relations Isn’t the Cherry on Top

Social Media Strategery

About making the public think your product is the best or that your company is awesome. Public Relations is about – you guessed it – building and maintaining relationships with the public, the very public buying your products, walking into your stores, writing about your company, and telling their friends about their experiences.

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Sometimes Simplicity Leads to Big Innovation

Social Media Strategery

From Tesla to Google to Amazon, tech companies are entering into new markets and disrupting brands that have controlled market share for decades. While your R&D team works on your company’s moonshots, remember that innovation isn’t always the result of millions of dollars or teams of dozens of people.

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