Debbie Weil

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Sweets and Tweets: Tony Hsieh Isn’t the Only One Delivering Customer Happiness

Debbie Weil

It makes you happy to buy from Zappos. 7, 2010 Sweets and Tweets in DC, AddThis’s Justin Thorp will talk about his new job title, Director of Customer Happiness, and how he tries to "move the needle" (his words) in his role as community manager. What is a community manager? At the Dec. Tuesday Dec.

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