| | Brands + Sentiment + Social Media |
| Page 1 of 6 | Previous | Next | FRESHNETWORKS MAY 28, 2010 The problem with automated sentiment analysis Sentiment analysis is a complex beast. Sentiment analysis is difficult even in human analysts in ambiguous or more complex situations. For social media monitoring tools it is also complicated and not always as simple or as clear-cut as we might like or expect. Understanding where automated sentiment analysis fails. Why this failing matters to brands. | SOCIAL MEDIA CITIZENS MARCH 10, 2010 Jim Sterne on social media metrics: reach, influence, sentiment. I asked Jim what metrics and KPIs marketers should take into account regarding social media marketing. But I also wanted to know what he thought about all these new metrics and KPIs “social media mavens” are introducing all the time. This is what Jim answered: “Social media KPIs are all dependent on the individual organization and its goals. Valid XHTML 1.0 | | | | | | | WEBBIQUITY SMM OCTOBER 13, 2010 What’s the Best Social Media Monitoring Tool? It Depends The explosion of social media has led to a corresponding need for more sophisticated monitoring tools that can crawl the hundreds of social networking and bookmarking sites and millions of blogs across the globe. You can find a list of more than 150 social media monitoring tools here or close to 200 here , but—that can seem overwhelming. I’ve used this tool on behalf of small clients for finding hundreds of key influencers on Twitter, blogs and various other social networking sites and forums. Social Mention. Social Media Monitoring. | BUZZ MARKETING FOR TECHNOLOGY AUGUST 3, 2011 Is Sentiment Making Brands Stupid? So I have been thinking about a parallel article that would apply in the social media space as people try to effectively read what is being said on mediums like Twitter and Facebook about their brand. Most often they end up with a tool that monitors for them brand mentions and breaks them into bite sized chunks of data and ranking them by sentiment. | DANNY BROWN JANUARY 7, 2011 Why Your Social Media Strategy Sucks Social media is crap. Social media is a waste of money and time. Social media can’t be measured so we’re just wasting energy. Social media doesn’t offer lead generation. I’ve seen a ton of criticism about social media and what it can and can’t do. Brand awareness? Blah blah blah. Sales? | DIRECT MARKETING OBSERVATIONS JANUARY 20, 2010 The sea change in Twitter sentiment Then yesterday David Binkowski threw a post up on Shamable about gaming social media. … A way for brands and individuals to pimp themelves and try an extract something from the engagement. Tags: Twitter david binkowski hubspot marc meyer Marketing microblogging social media Social Media marketing todd defren I thought it was just me and thus I wrote about the rise of the transactional conversation of Twitter on Monday. At the same time Hubspot put out it’s 3rd state of The Twittersphere report. The interuptive interaction? | | | | | | | | | -
MINDJUMPERS | WEDNESDAY, NOVEMBER 7, 2012 Branding: When Political Campaigns Turn to Social Media Like always, it has been a long, exhausting struggle between Democrats and Republicans who made use of every possible voter encouraging sentiment to win over voters. Unlike the past 56 elections, however, the 2012 election embraced a new media of direct voter engagement at a large scale: Social media. Though emotional touch points and indiscreet bullying of the opponent have always been natural parts of any branding game, this election once and for all showed the importance of social media as a campaigning tool in political branding and communication. MORE >> -
PAMORAMA | MONDAY, DECEMBER 21, 2009 Measuring Social Media ROI pamorama marketing, life, social media Home About Bookshelf Links Contact Measuring Social Media ROI by Pam Dyer on December 21, 2009 Share Companies and brands are finally beginning to fully embrace social media. eMarketer reported in September that 86% of those who responded to a survey of professionals from various industries said they had adopted social technologies. This means that companies are jumping into the social- media pool without actually accounting for how it will impact their business and what, if any, value it will add. MORE >> -
DANNY BROWN | WEDNESDAY, MAY 12, 2010 The Metrics of Social Media - Danny Brown Home About Me Charities 12for12k Kiva Work With Me About This Blog Disclosure Comment Policy Headway Archives Contact Me Great Blogs The Metrics of Social Media May 12, 2010 32 voices share yours! Share 62 saves There’s an interesting post over at the Canadian Marketing Association blog today called “Measuring Social Media , written by Jim Estill , who’s on the board of BlackBerry makers RIM. Nor should you only be measuring by brand awareness (although this is definitely a measurement gauge for social media). media ROI. MORE >> -
ALMOST SAVVY | THURSDAY, OCTOBER 4, 2012 Your Brand Screwed-Up On Social Media, Now What? Bad things can happen to any business or brand. It’s often what happens next that can make, break or save a brand’s reputation. One well-known, household brand had a bad thing happen. This is important because there are critical lessons here for all of us using social media for business. Many people were especially surprised and offended to see that the tweet had come from a well known brand, KitchenAid. While brands want to gain visibility in front of new audiences, this is definitely not the way they’d like for it to happen. MORE >> -
SPIN SUCKS | TUESDAY, OCTOBER 4, 2011 Eight Tools for Social Media Listening There are five steps in social media we always recommend to new clients who are just beginning to branch out online. Social media is no different. To be a master at social media communication you must have a strong foundation of listening. Twendz is a reputation management tool that looks at how people feel about a brand or a topic. The media landscape has changed and print journalists are no longer the only ones with influence. Social Bookmarking. They are listen, assess, engage, measure, and refine/improve. First things first. MORE >> -
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- Humanize Your Brand IT'S JOSIP NOT JOSEPH | TUESDAY, OCTOBER 26, 2010
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- Is Social Media Damaging Our Social Skills? | Social Media Citizens SOCIAL MEDIA CITIZENS | WEDNESDAY, JUNE 16, 2010
- Jim Sterne: Social Media KPIs Depend on the Individual Organization and Goals SOCIAL MARKETING FORUM | SATURDAY, NOVEMBER 27, 2010
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