Adam Cohen

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10 Reasons Market Research is Critical to Social Media

Adam Cohen

It happens in all industries, but lately I’ve seen retail companies keep their “Consumer Insight&# group focused on traditional insight like mall traffic patterns and planograms. Are they fickle with the brand of toothpaste they buy? Do they care what kind of car they drive? The CMO will also want to know the data.

Research 265
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The Unsung Heroes of Social Media

Adam Cohen

In any industry, those who build experience as practitioners early on have a great opportunity to distinguish themselves among industry peers. No one knows the business better, the brand better, or the customers better than people who work at the company. Some Brand Haiku Humor (7). Related Posts.

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The Digital Five Tool Player

Adam Cohen

A most recent example for me is a conversation with a copywriter trying to craft the “voice of the brand.&# If that voice isn’t conversational, and they haven’t considered how to be so, an extension of any initiative into social media will be very challenging. Brand Fusion: Creative, Search and Media (4).

Tools 247
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Making the Leap: Why Companies Struggle with Social Media

Adam Cohen

Three Industry Examples. I’ve worked with clients in different industries, and they all viewed that leap in different ways. They have a great brand promise around community and customer service, and when they do make the leap they will be unbelievably prepared. What’s holding them back? Let’s Hear From You.

Company 231
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Engaging the Right Audience on LinkedIn

Adam Cohen

The Targeted Updates function allows companies to breakdown their followers by variables such as: industry, seniority, job function, company size, non-company employees, and geography. If this is the case, brands can combine paid ads with shared status updates as part of a regional campaign, increasing the potential effectiveness of both.

LinkedIn 239
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Social Media Success is About The Customers, Stupid

Adam Cohen

With each passing conference and industry event, the perennial mainstays of social media case studies tend to remain the same: Dell, Comcast, Southwest Airlines, Starbucks. They all in many ways were first to market, which in an industry like marketing tends to benefit those who create the buzz first.

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On Beyond Snake Oil

Adam Cohen

Say all you want about people who make a living off of consulting in social media – like any industry where there is buzz, there will be snake oil salesmen who are trying to take advantage of the trend. Brand Fusion: Creative, Search and Media (4). A Google search on “social media snake oil&# returns over 187,000 results.

Posterous 189