Direct Marketing Observations

article thumbnail

Brands are still not taking Twitter Seriously

Direct Marketing Observations

Specifically the Twitter and Facebook icons. We can easily call it social media lip service, but when I checked the Twitter presence of some of the top 100 global brands according the Businessweek -engagement was little or none, and in a lot of cases, the brands didn’t even possess the Twitter handle. Hello strategy?

Twitter 223
article thumbnail

Seriously, What’s “A Like” Worth on Facebook?

Direct Marketing Observations

A good friend who is the SVP of marketing for a very large Fortune 500 company recently asked me via email the following question(s). I’m surprised that there are still marketers out there hanging their hat on a metric based on total numbers only, but there are. in increased sales from the engagement that Facebook encourages.

Klout 206
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Should Be The Outcome of Brand Conversations in Social?

Direct Marketing Observations

Do big brands actually have conversations with the people/customers/prospects that friend, follow and fan them? Before we answer that, let’s talk about the dynamics of what we the consumer “feel” if a brand does talk to us. Do they want to share what the brand says? Happiness? What should happen after the like?

article thumbnail

The Top 5 Challenges for Digital Brands in 2012

Direct Marketing Observations

But then I started to think about 2012 and the challenges that most brands will face and thus the basis for this post was born: The challenges for a digital marketer or a digital brand in 2012. In 2011, it was all about doing “something” with someone once they had visited your site, your blog or your Facebook page.

Brands 176
article thumbnail

Monetizing Facebook

Direct Marketing Observations

We’ve all been wondering either on the behalf of the company’s we work for, or the clients we serve, or for ourselves- How can we leverage Facebook to actually make money? Recently, Social commerce platform ChompOn , threw down the gauntlet by publishing some data on how much a Facebook share and tweet is worth.

Facebook 178
article thumbnail

When Should Brands Establish Credibility in Social?

Direct Marketing Observations

What does social credibility look like on the brand side? Is it a Facebook and Twitter presence? A go to market strategy? What should credibility look like for a brand in the not so new social space? At what point is a brand legit in social media? An internal social media strategy ? Hiring a social media director?

Brands 148
article thumbnail

Consumer Empowerment or Why Brands Can’t Afford to Falter

Direct Marketing Observations

2 days ago he wrote a post about brands that drive customers away. Though there are websites sustaining traffic in spite of Facebook, I’ve said all along that when Facebook catches up with an e-commerce solution that makes the brand experience simple and efficient, the corporate website is done.

Brands 166