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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

She is also founder and principal of Genuine Media, a marketing agency that helps clients build their individual and brand reputation through social media. So I grabbed my iPhone , dialed United, and heard this recorded message: Thanks for calling United Airlines. Listen here ). Leveraging the “On Hold” Experience.

CSR 127
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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

She is also founder and principal of Genuine Media, a marketing agency that helps clients build their individual and brand reputation through social media. So I grabbed my iPhone , dialed United, and heard this recorded message: Thanks for calling United Airlines. Listen here ). Leveraging the “On Hold” Experience.

CSR 126
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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Think outside your brand or service; another example is Kodak. before you can identify them, think you have to admit that your customers DO have “pain points&# and that they need your help; some brands don't always do that. Think outside your brand or service; another example is Kodak. Which brands of paint are best?