article thumbnail

Teens & Young Adults Prefer Facebook Over Blogs

Firebelly

Social networking sites (SNS). The survey also showed that teens are significantly less likely that Gen Y and adults to use Twitter. Blogging by teens (ages 12-17) has been cut in half - from 28 percent in 2006 to 14 percent in 2009. Where did they go?

Facebook 103
article thumbnail

29 Best Social Listening Tools To Stay Ahead Of Competition

Keyhole.co

BrandMentions BrandMentions is another social media monitoring tool that offers standard features like brand monitoring, competitor tracking, sentiment analysis, and reputation management. Pro: BrandMention also allows you to integrate website traffic monitoring into your analytics reports.

Tools 84
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

19 Social Media Metrics That Really Matter—And How to Track Them

Hootsuite

STEP 2 : Determine the reporting period your organization wants tied to brand awareness. Note : A brand monitoring tool makes it easier to track every time someone mentions you on social media, with or without an @mention. Audience Growth Rate measures the speed at which your brand’s following increases on social media.

Metrics 112
article thumbnail

Cyber Monday Is Here!

Firebelly

Digitalia | Indianapolis Social Media Marketing « Social Networking Meets Game Consoles | Main | Social Media Marketing Checklist from SES Chicago » November 30, 2009 Cyber Monday Is Here! A recent survey shows that 43 percent of online retailers plan to offer special promotions and discounts on Cyber Monday.

Retail 100
article thumbnail

What is Customer Experience: 7 Tips to Improve Your CX

Hootsuite

Customer experience management involves surveying, analyzing, and improving customer interactions with your brand. CES = (Number of customers who select 4-5 / number of survey responses) * 100. These surveys highlight areas pain points in the customer journey. You could try a CES survey to gather results.

Tips 107
article thumbnail

8 of the Best Online Reputation Monitoring Tools

Hootsuite

This is a tool to help you streamline the process of monitoring and answering DMs, comments, public posts, and mentions (and make sure that your team never accidentally leaves an important message on read, risking escalation into a public PR crisis ). See how it works today!

article thumbnail

Social Media Weekly: 5 Stories You Need to Read

Firebelly

If your business is already on the social web, you will need something to help you improve on your campaigns. Firebelly Memo: You can also take Firebellys Social Sophistication Survey. You will need an audit. It takes 10 minutes and your score with suggested next steps for improvement will be emailed to you within 48 hours.