Oktopost

DECEMBER 22, 2019

Social listening also helps you keep tabs on the social media sentiment toward your company and products. Ten Great Brand Monitoring Tools. The difference between social media monitoring and listening isn’t just in the mindset you approach it with, however. The Benefits of Listening.

Tools 116

Tools B2B Sentiment Notification 116

Keyhole.co

JUNE 19, 2023

Implementing social listening tactic Social listening involves monitoring digital conversations to understand what customers say about a brand and its industry online. It goes beyond just monitoring social media platforms for brand mentions and hashtags. Keyhole helps brands learn their impact online.

Social Media 52

Social Media UGC Content Loyalty 52

Keyhole.co

MAY 31, 2023

However, keep in mind that your competitor should have similar brand profiling as yours. If you compare a year-old brand in clothing retail to that of Gap, which has been around for decades, your competitive benchmarking will fall short. Consider qualitative data, such as customer feedback and sentiment analysis.

Social Media 52

Social Media Strategy How To Analysis 52

Hootsuite

JULY 13, 2022

The Hootsuite analytics tool is especially useful in understanding where customer sentiments lie. Then, you can measure the social sentiment of your brand. Grow your online and in-store sales with a conversational AI retail chatbot by Heyday by Hootsuite. And, all in a single view. Source: Hootsuite. Source: AskNicely.

Tips 107

Tips HootSuite Survey Template 107