Remove Brand Monitoring Remove Communities Remove Software Remove Travel
article thumbnail

Why Social Listening is Key to Understanding Your Customers

Oktopost

It takes into account not just direct mentions, but any posts, tweets, or comments that could prove relevant to your industry, and worth responding to in your own social posting or community management strategies. Social listening is key to informing your brand’s understanding of customers and leads.

B2B 62
article thumbnail

The Top 25 Social Media Analytics Tools [Updated for 2021]

Keyhole.co

These are critical features to look out for when making social media analytics software comparisons. Pro: You can search the Internet for specific conversations about your brand, segment those conversations into categories and analyze them to spot out critical information. And as a bonus, it’s extremely user-friendly.”. BrandMentions.

Analytics 105
article thumbnail

Top 25 [Free + Paid] Social Media Analytics Tools in 2022

Keyhole.co

These are critical features to look out for when making social media analytics software comparisons. Pro: You can search the Internet for specific conversations about your brand, segment those conversations into categories, and analyze them to spot out critical information. And as a bonus, it’s extremely user-friendly.”. BrandMentions.