Social Pros 26 – Richard Owen, Satmetrix
Convince & Convert
JULY 27, 2012
Radian6, I think, really pioneered that model internally and had really specific, amazing ways of triaging and handling inquiries. You have hotels and motels, and then laptops and computers. I mean, you look at Trip Advisor for the hotel industry. It’s highly concentrated. Eric: That’s very cool. Richard: Absolutely.
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