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How this totally unsexy document could save your ass…

Absolute PA

For those of you who don’t know, these are the incredibly useful, if not sexy, documents that list how a task or project is carried out – in excruciatingly small detail. Instead once the project was finished I asked for an SOP document so that when I or someone else need to make changes we can do so efficiently and with no fuss.

Project 40
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Stay Safe on Social Media: 6 Rules for Lawyers and Law Firms

Hootsuite

It’s a tightrope walk where one off-side comment can send your career plummeting. Book a Demo 6 social media rules for lawyers Lawyers use social media for a multitude of purposes , including 87% reporting professional networking, 70% for client development, and 65% for education or marketing.

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2023 Guide to Franchise Social Media Marketing

Hootsuite

Book a Demo The unique challenges of franchise social media marketing Enforcing brand guidelines You want franchisees to make the most of social media marketing to grow their (and your) business, but how do you avoid a cringe-worthy faux paus, like using an outdated logo in marketing materials? You know, the simple things.

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9 Chatbot builders to enhance your customer support

Sprout Social

Advanced natural language processing (NLP) capabilities NLP capabilities like text analysis help the chatbot process and interpret human language and understand a comment contextually. NLP works synergistically with functions such as machine learning algorithms and predictive analytics. Wit.ai Wit.ai

Hubspot 101
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How to handle a shitstorm – before, during and after

Mindjumpers

Document all status updates and comments. If you want to be an expert on social media crisis take a look at the book “The Four Stages of Highly Effective Crisis Management” written by Jane Jordan-Meier. If you don’t engage in the dialogue it will seem as if you are ignoring the problem. In this case – no news are bad news.

How To 254
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11 Time-Saving Social Media Collaboration Tools

Hootsuite

For instance, in Hootsuite, you can assign tasks, such as engaging in the comment section or replying to customer service inquiries, to different team members within the platform. for free Real-time commenting is another communication feature to look for in social collaboration software. Try Hootsuite Inbox 2.0

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10 Famous Instagram Dogs (And How to Make Your Dog Instagram Famous)

Hootsuite

Famous pups partner with brands, sell merch and even publish books! Tuna also has a secondary account ( @travelingtuna ) documenting his exciting travels. This dog account originally documented the lives of two handsome pups, Harlow and Sage. Mannie, for example, uses IGTV to document his visits and donations to animal shelters.

Instagram 145