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Social Media Complainers – your new BFF's

Akamai Marketing

I’ve always advised my clients that its better to have people complain in an open forum where it can be addressed. I’ve always advised my clients that its better to have people complain in an open forum where it can be addressed. You know why people complain in public forums? Consider it a chance to make it right!

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Tactical Tips for Building an Online Community

ProBlogger

With all the wonderful feedback on my guest post about how we utilize WordPress multisite and discussion forums to build community for our rather niche market, I thought I might offer some detail about specific tactics and network plugins we use to keep members informed, active and increasing in number. Here’s how we did it.

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Keeping Gov 2.0 Fresh

Social Media Strategery

Heroes series to videos, books, and a whole host of RSS feeds, Luke has created a platform that offers value to anyone involved in Gov 2.0, After seeing how government was beginning to use social media, it dawned on me that I could create my own set of aggregated feeds and effectively build my own news site. chatter is centralized.

Gov 2.0 89
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Get Your Head Out of That Gannt Chart and Do Some Thinking Once in.

Social Media Strategery

When was the last time you created an Outlook appointment to catch up on your RSS feeds? This could involve: Catch up on your RSS feeds Read the paper Have a team meeting where the only agenda item is “what can we be doing better?&# But what do we lose when we get into routine like this? Did you tell anyone about it?

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I Started a Blog But No One Cared | Social Media Strategery

Social Media Strategery

These aren’t trivial questions – people take the time to create a blog post or add content to a wiki because of the promise of emergent collaboration. So, what do I tell these folks when they ask me why no one is reading their forum posts, commenting on their blogs, or editing their wiki pages? Cross-promote.

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Nuggets from Social Media workshops as of late. : Community Group Therapy

Buzz Marketing for Technology

Here are some random thoughts from a collection of these experiences and feedback from conference speeches: 1) Features are NOT user experiences: Warning…if you ask someone about desired user experience and they say wiki or forum, you have work to do. 4) None of the following are community platforms: Wikis, Blogs or Forums.

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Six degrees of separation in instant messaging | Emerging Technology Trends | ZDNet.com

Buzz Marketing for Technology

Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors. At the Cleantech Forum in San Francisco, Todd Glass of Heller Ehrman moderates a discussion, among tech execs, on the various solar technologies making a difference in the green movement. BNET Business Network: BNET. TechRepublic. in Downloads.