Mindjumpers

article thumbnail

Great Case on Social Media Turned Into a Bad One by The Traditional Media

Mindjumpers

Tweet It all started with Lara – a user of social media, unhappy with her wireless company, making a complaint about it on Twitter, the company returned to her and fixed the problem. It is a great story of customer service on social media which one should think about.

article thumbnail

“American Idol” Lets Fans Vote Through Facebook

Mindjumpers

This was first announced by Entertainment Weekly blog , where it is also stated by the creator of the show, Simon Fuller, that this is something they have wanted to do for years. Tweet “American Idol”, which is one of the most popular television shows in the US, has made it possible for fans to vote for the best performers through Facebook.

Wireless 245
article thumbnail

5 Popular Posts From The Last Month

Mindjumpers

However, here are some of the most popular posts from our blog within the last 30 days. It all started with Lara – a user of social media, unhappy with her wireless company, making a complaint about it on Twitter, the company returned to her and fixed the problem. The Year of Social Media 2010 [infographic]. Read Full Post ».

Tweetdeck 153