Dave Fleet

JULY 18, 2011

These resources could be blog posts, knowledge base articles, videos, graphics, whatever (more on that later in this post) — just make sure they’re in the language of your customers, not in business jargon, and that people can link directly to them. What tips would you add to the list?

Tips 353

Tips Social CRM Reputation Knowledge Base 353

Dave Fleet

APRIL 4, 2011

In this week’s Monday Morning Reads: digital reputation management; a plethora of Facebook tutorials; how to speed-up your blogging; turning Google’s April Fool’s joke into a reality and an interesting Quora discussion on Craigslist’s longevity. Social Signal: How to write a blog post in 10 minutes.

Reputation 247

Reputation Facebook Engineering Google 247

Dave Fleet

JULY 26, 2010

Blog Policy. Corporate Blogging Policy. Blogging Policy. Guidelines for Student Blogging. Corporate Blogging Policies and Guidelines. Blogging Code of Conduct. IOC Blogging Guidelines. Social Media Tips. Tips for using social media ( English and German. Employee Blogging Policies.

Policies 419

Policies Resources Liveworld Social Media 419

Dave Fleet

OCTOBER 28, 2010

The event has an amazing line-up : Malcolm Gladwell – best-selling author of Outliers, Tipping Point, Blink etc. To enter, leave a comment on this post with a link to a blog post by someone else that you think we should all read, and tell us why it’s so interesting by 11:59pm next Thursday (November 4).

Conference 279

Conference Eventful Travel Cost 279

Dave Fleet

JULY 5, 2010

Thanks to William Johnson for the DNA13 pointer and Steve Dodd for the Buzzgain tip.). First reported by the Startup North blog , the news was later confirmed by Sysomos, although their blog comment and tweet have both since been deleted. Update: Sysomos has confirmed the acquisition.

Sysomos 334

Sysomos Alterian Filtrbox Attensity 334

Dave Fleet

JUNE 18, 2010

Why am I writing about this on this blog? One of the key career tips we landed on was remembering that the work doesn’t end when you land a job; it begins. I was in town for PodCamp Montreal, walking along the street to meet up with Julien Smith and a bunch of other folks, when I bumped into my ex-housemate. Small world.

Reputation 310

Reputation Meeting Eventful Industry 310

Dave Fleet

NOVEMBER 22, 2010

When you comment on a blog post, subscribe to the comment stream so you can see if anyone posts follow-up questions. I’m sure these five shifts in thinking are just the tip of the iceberg. When you ask a question on Twitter, respond to people who reply. Two-way interaction is here to stay. The toothpaste isn’t going back in the tube.

CPM 413

CPM Comparison Diagrams Sentiment 413