Social Media Strategery

OCTOBER 9, 2010

As I detailed in this post , this is one reason that I got involved with the SMCEDU project at the very beginning. There are a lot of exciting things happening now with SMCEDU and that’s why I was excited to talk with Yong Lee , a graduate of the University of Maryland, Baltimore County, and current director of the SMCEDU project.

Education 123

Education Social Media Project Study 123

Social Media Strategery

MARCH 2, 2009

This is the third ( the first one addressed the junior employee , and the second addressed senior leadership ) of four blog posts tackling each of the demographics that I brought up in the original posts, one by one and illustrate how I handle the “social media is scary” line. Ah, yes, time for the middle managers and project managers.

Gov 2.0 72

Gov 2.0 Social Media Insurance Wiki 72

Social Media Strategery

DECEMBER 24, 2011

As 2011 comes to a close, it's only natural (and for a blog, virtually mandatory) to reflect on the year that's passed. Since that first post more than three years ago until now, this blog has served as the foundation for everything I've done in creating and building the social media practice at Booz Allen.

Social Media 99

Social Media Gov 2.0 Sports Education 99

Social Media Strategery

SEPTEMBER 7, 2012

" And if I stirred up a political battle or wrote a controversial blog post, my bosses were right there behind me to step in and negotiate those difficult conversations. " I used to work for someone who was notorious for giving very cryptic direction on new projects. "Here's what I'm looking for."

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Team Construction Project Meeting 136

Social Media Strategery

MARCH 8, 2011

When someone in the communications industry refers to a “ community manager ,&# they are usually referring to someone that can manage the online relationships for a particular brand, using tools like Facebook, Twitter, and blogs. Guess who gets the write the blog post criticizing the new expense reporting policy? It’s you.

Communities 137

Communities Wiki Yammer Forums 137

Social Media Strategery

DECEMBER 24, 2009

IMO, it’s one of the cooler social media projects that we’ve helped support. My hat’s off to our team out in Colorado Springs who helped make this project a success! IMO, it’s one of the cooler social media projects that we’ve helped support. web20 wiki Have This Blog Sent to Your Email!

Gov 2.0 81

Gov 2.0 Social Media Web 2.0 Wiki 81

Social Media Strategery

MARCH 10, 2009

Development Social Media An Interview with Blogger Bob From TSA’s Evolution of Security Blog Tue, Mar 10, 2009 Best Of , Government 2.0 When I first started “ Social Media Str ategery &# six months ago, on e of my inspirations was the TSA’s “ Evolution of Security &# blog. thing was possible after all.

Blogger 81

Blogger Gov 2.0 Policies Survey 81

Social Media Strategery

APRIL 30, 2011

In the last several years we’ve seen a remarkable shift from blogs and discussion forums to instant update platforms like Twitter and Foursquare. Clear vision: If users don’t understand what it is or why they should use it, it’s because the vision for the project was not clearly articulated. Behavior Change is Slow.

Wiki 139

Wiki Forums Collaboration Facebook 139

Social Media Strategery

MAY 12, 2010

Client Offerings: Social Media Mentoring sessions provided an opportunity for junior staff to showcase client capabilities they were developing as a way to add value to their existing projects. Participants not only understand the concepts, but are actively deploying these solutions within their project teams. The Whole. :

Gov 2.0 101

Gov 2.0 Web 2.0 Wiki Sports 101

Social Media Strategery

DECEMBER 13, 2008

We’re already seeing it with Intellipedia , with change.gov , with the TSA’s blog – within virtually every government organization, social media is at least being discussed. Start a blog where you talk about it. They told anyone who would listen about the power of blogging. Meet with your boss about it.

Gov 2.0 93

Gov 2.0 Web 2.0 Wiki Policies 93

Social Media Strategery

JANUARY 23, 2012

As CIOs and Chief Knowledge Officers bring tools that have been used on the Internet – blogs, wikis, microblogs, profiles – behind the firewall, they tend to expect the same results. "We'll Your project team's edits because no one else can access the page. "We'll have our own Wikipedia!"

Communities 121

Communities Wiki Microblogging Press Release 121

Social Media Strategery

JANUARY 27, 2010

Analysts are part of an integrated project team and engage in every aspect of our work, including project planning, primary and secondary research and analysis, and preparation and delivery of final recommendations. link] DaveMurr (David Murray) Twitter Comment Blog to feature people on the move and jobs in Gov 2.0 The Whole. :

Gov 2.0 86

Gov 2.0 Web 2.0 Forums Wiki 86

Social Media Strategery

FEBRUARY 18, 2010

Sure, social media can help facilitate this transformation, but starting a blog or Twitter account is by no means a prerequisite. Guide Social Media and the Next Generation I Started a Blog But No One Cared The Public Doesnt Need to Know What Gov 2.0 Open Government/Government 2.0 modern web browsers) resonates deeply with me.

Gov 2.0 125

Gov 2.0 Social Media Web 2.0 Wiki 125

Social Media Strategery

JULY 21, 2009

Seeing as I’m part of a 500+ person team of strategic communications professionals here, my goal was not to create one smaller team of geeks who blog and Tweet all day, but to get all 500+ people on the team to know, understand, and use social media just as they know, understand, and use press releases, email pitches, and town hall meetings.

Gov 2.0 109

Gov 2.0 Social Media Press Release Web 2.0 109

Social Media Strategery

MARCH 22, 2009

What if you could screen new doctors by viewing past surgeries of theirs on YouTube or by reading their blogs? link] In the UK, NESTA, the agency for social innovation, is running some really interesting projects around innovating health care [link] Cheers, Giulio [link] giulio Hi Steve, great post! at the end?

Crowdsourcing 73

Crowdsourcing Education Gov 2.0 Social Media 73

Social Media Strategery

FEBRUARY 23, 2009

tools like blogs, social networking, wikis, etc. Organizations can have blogs and wikis and still have just as many silos of information and isolated information as one that doesn’t use any of these tools. a la the Project Management Professional requirements to have at least 4500 hours of direct project management experience.

Gov 2.0 84

Gov 2.0 Wiki Web 2.0 Course 84

Social Media Strategery

MAY 26, 2009

Thinker – You’re not on Twitter, nor do you maintain a blog. Well, that depends on the individual stakeholders, the customer’s/agency’s organizational mindset, the particular project’s scope and requirements, and its unique give-and-take on any given day, as you can certainly attest. Which ones?

Gov 2.0 94

Gov 2.0 Types Meme Social Media 94

Social Media Strategery

OCTOBER 27, 2009

Now, consider this blog post a public service announcement for all you consultants and contractors out there (including all you Booz Allen guys too!) – I don’t want you to become the next Gov 2.0 If someone comments on your blog, comment back. And that’s certainly what you want to accomplish in a blog post.

Gov 2.0 94

Gov 2.0 Consultant Social Media How To 94

Social Media Strategery

AUGUST 26, 2010

Do the folks at WordPress use Blogger to host their personal blogs? The guys installing your organization’s blogging software don’t realize that the “Add a Picture&# button doesn’t work because they don’t have blogs. Do the IT guys developing Windows 7 use Macs?

Gov 2.0 117

Gov 2.0 Tools Wiki Sharepoint 117

Social Media Strategery

SEPTEMBER 28, 2009

So I suggest you join some GovLoop groups, comment on blogs, ask questions, and find your passion. I admire Steve’s projection looking five years out. I admire Steve’s projection looking five years out. An Awesome Interview with the Founder of GovLoop, Steve Ressler – Steve Radick’s blog [.]

Gov 2.0 89

Gov 2.0 Collaboration Communities Web 2.0 89

Social Media Strategery

MAY 24, 2010

APAN has file sharing applications, wikis, blogs and calendaring tools to coordinate schedules. If you’re interested in learning more about APAN, talk to Walton Smith at the Expo or learn more on Bill Ives’ blog here. link] mbt shoes It looks good,I have learn a recruit! The Whole. : The Whole. : The Whole.

Gov 2.0 77

Gov 2.0 Wiki Web 2.0 Forums 77

Social Media Strategery

NOVEMBER 1, 2010

This has become a sort of mantra for me – it’s about changing behaviors, it is not about getting people to use a wiki/blog/social networking site, etc. Use the discussion forum to launch initiatives, use profiles for staffing projects, use document storage as the only place to find materials. A key to the success of these enterprise 2.0

Wiki 110

Wiki Organization Social Media Loyalty 110

Social Media Strategery

JUNE 21, 2009

But in many of these social media implementations, I’ve come across a lot more people saying, “I have an internal blog but no one reads it,&# or “We have a wiki, but no one uses it!&# implementations of blogs, wikis, or forums not living up to the expectations of the technology? Why are Enterprise 2.0

Gov 2.0 117

Gov 2.0 Wiki Social Media Collaboration 117

Social Media Strategery

NOVEMBER 2, 2008

That’s the question I was recently asked by a colleague working on a project where they had just deployed an internal wiki. Before rolling out ANY type of social media application, whether it’s blogs, or a wiki, or microblogging, make sure that you do an assessment of your user culture first. The Whole. : The Whole. :

Gov 2.0 63

Gov 2.0 Wiki Social Media Yammer 63

Social Media Strategery

JULY 12, 2009

In collaboration with Chris and a few other team members, we pitched the idea to our leadership as a low-cost, low-resource opportunity to network, collaborate on some of the tough issues facing our team, learn from other members of the team, and have an opportunity to get involved with the rest of the team beyond their individual project teams.

Gov 2.0 85

Gov 2.0 Meeting Yammer Wiki 85

Social Media Strategery

MARCH 3, 2011

I can see tons of potential for integrating this into classes to enable collaborative note-taking and enhance group projects; I can see clubs and sports teams using it to help coordinate meetings/work collaboratively, etc. For more information about SMCEDU, make sure you check out: SMCEDU’s Blog. Learn how the Schools App works.

Education 130

Education Class Groups Groups 130

Social Media Strategery

SEPTEMBER 18, 2008

Five years ago, when I joined my company, the only mentions of the terms “wikis&# and “blogs&# were usually preceded by the words “What the hell is a…&# Now, as with most organizations, there is an enormous demand for social media, both internally among my colleagues, and externally with my clients. briefings.

Gov 2.0 50

Gov 2.0 Organization Social Media Wiki 50

Social Media Strategery

SEPTEMBER 18, 2008

Five years ago, when I joined my company, the only mentions of the terms “wikis&# and “blogs&# were usually preceded by the words “What the hell is a…&# Now, as with most organizations, there is an enormous demand for social media, both internally among my colleagues, and externally with my clients. briefings.

Gov 2.0 50

Gov 2.0 Organization Social Media Wiki 50

Social Media Strategery

AUGUST 18, 2010

Professors wouldn’t teach students to create overhead projection slides instead of using PowerPoint, so why do they refuse to adopt the principles of social media as a quick and effective way to replace less effective methods? I would love to connect with you outside this blog, so feel free to contact me at any time: lauren.vargas@radian6.com.

Education 135

Education Social Media Gov 2.0 Class 135

Social Media Strategery

NOVEMBER 25, 2009

Whether it’s the “old&# Chairman of Joint Chiefs of Staff tweeting, the “conservative&# Department of Justice blogging , or the “bureaucratic&# General Services Administration developing a website that asks the public to solve their problems, Gov 2.0 These issues are just now starting to be talked about and shared.

Gov 2.0 120

Gov 2.0 Social Media Review Web 2.0 120

Social Media Strategery

AUGUST 9, 2009

Joshua Salmons stated it best in a recent blog post – “If the president left his travel agenda scheduling up to the Secret Service, he’d never leave the White House bunker (”Safer” is easier.). Brown – Technology, Strategy, People, Projects [.] web20 wiki Have This Blog Sent to Your Email! The Whole. :

Gov 2.0 86

Gov 2.0 Social Media MySpace Web 2.0 86

Social Media Strategery

JANUARY 10, 2009

For junior employees - “Yeah, that’s great that I can start a blog that everyone in the organization can read, but what will I say? Now, you’re making me blog about my work? For managers - “So, how much time is my staff going to be spending blogging/reading blogs rather than doing actual work? .&#

Social Media 119

Social Media Gov 2.0 Wiki Web 2.0 119

Social Media Strategery

OCTOBER 17, 2009

Between this week and Brian Drake’s excellent blog post , I realized that we (the “Goverati&# ) are still very much in the honeymoon stage of Gov 2.0. Behind the firewall, the government is using things like MediaWiki and WordPress to power the Intelligence Community’s wiki and blogging platform. Allow me to explain.

Gov 2.0 94

Gov 2.0 Sharepoint Web 2.0 Conference 94

Social Media Strategery

AUGUST 8, 2010

link to post] – Posted using Chat Catcher [link] sradick (Steve Radick) Twitter Comment Identify the Right People to Manage Your Social Media Initiatives – new blog post up now ([link to post]) cc @sbosm #gov20 – Posted using Chat Catcher [link] henriachterkamp (henri achterkamp ?) via steveradick.com [.] It's amazing!

Gov 2.0 139

Gov 2.0 Social Media Social Media Management Organization 139

Social Media Strategery

MARCH 23, 2010

In still another, it was a mish-mash of people including public affairs officers, project managers, internal communications, privacy specialists, records management professionals, and senior leadership. We’ll be blogging internally about what we talk about. We’ll be blogging internally about what we talk about.

Social Media 122

Social Media Gov 2.0 Committee Collaboration 122

Social Media Strategery

FEBRUARY 3, 2010

Development Image Courtesy of Flickr User pboyd04 Have you had a disagreement with your boss about the direction of a project? How about the last time you felt strongly enough about a project you were working on that you didn’t take “no&# for an answer? web20 wiki Have This Blog Sent to Your Email! The Whole. :

Gov 2.0 109

Gov 2.0 Web 2.0 Forums Wiki 109

Social Media Strategery

JANUARY 18, 2011

Why is writing a white paper looked at as real work but a blog post isn’t? I’ve been asked to justify the ROI on individual blog posts, but no one has ever asked me to demonstrate the ROI of any of the hundreds of emails I send every day. Why is it professionally acceptable to send a client an email than a Facebook message?

Social Media 139

Social Media ROI Yammer Metrics 139