IBM SJ 45-4 | Ethnographic study of collaborative knowledge work
Buzz Marketing for Technology
JUNE 27, 2008
They are domain experts in the following areas: biotechnology, high technology, medicine, health care, professional services, retail, manufacturing, and law. Many of the tools were computer-based (desktop or laptop), some were paper-based, and some were based on mobile devices. Additionally, there is redundancy among systems.
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