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Word of mouth marketing: how to drive conversations and sales at the same time

Sprout Social

This is especially true for brands in crowded industries (think: ecommerce, SaaS) where it’s so simple to bounce to a competitor. Coverage in industry publications is a powerful form of word of mouth typically reserved for brands doing something truly noteworthy. Earn long-term brand loyalty. The reality? 1000% recommend.

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Social Pros 6 – Instagram Lessons from a Giant B2B Company

Convince & Convert

I believe that’s the first company in that industry and it’s been equally overwhelming to see the response from the outside world and I don’t think anyone in the company anticipated that it would reach these heights so soon. It’s also about connecting and bringing in some intelligence from influentials in the industry.

Company 120
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50 (of the) Best Social Media Guides, Tips and Insights of 2011 (So Far)

Webbiquity SMM

Pam Moore outlines a dozen ways companies can fail at social media marketing, from not understanding the social media “ecosystem&# for their industry or hiring the wrong consultant/agency for help to assuming social media will fix a broken business (it’s won’t–it will expose it) and having unrealistic expectations in general.