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Understanding the Nature of an Event Using Social Analytics

Techipedia: Tamar Weinberg

The tools to track events to this level of granularity (parts of a day) are not available in most of social analytics platforms I have worked with, but Radian6 Insights has the necessary breakdown to analyze events such as the storm today or the Netflix outrage (where I examined Twitter only). Twitter Influential Steven DiMartino.

Analytics 164
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Social Media and Your Ever-Expanding Brand

Socialized

If the teller at your bank was rude, it colors your feelings about the bank in general. But you can do something about it: Use whatever tools you can find to monitor what people are saying about your company in the social media world, like Google Blog Search , Technorati and Twitter search.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

I’ve spent a lot of time working with various social media monitoring tools and I’ve whittled my list of favorites down to two or three. How much can you afford to spend on the tool? • based on budget or schedule) Once you’ve answered those questions you can compare major social media monitoring tools.

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The 8 Wrong Questions PR Firms Are Asking About Social Media | PR.

Convince & Convert

You spell the difference between quick hit message distribution mentality and deploying social media as a brand relationship building tool. I don't think that the secretary needs to know every tool, channel and strategy that the firm uses but she does need to know the difference between a Facebook page or profile.

Questions 161
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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Also, at my social media speaking engagements hither and yon I’m often asked what tools I use. So, I took a personal inventory and created this overview of the 39 social media tools I use daily. ChatCatcher This is a nice little tool that finds Tweets about your blog posts, and automatically adds them as comments.

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Women in Blogging: 125 Fearless Female Bloggers

Kikolani

Amber is the VP of social strategy for Radian6, business and communications strategist, and co-author of the The NOW Revolution: 7 Shifts to Make Your Business Faster, Smarter and More Social with Jay Baer. Her blog, Social Blogging Tracker , covers blogging, Facebook, and Twitter tools and tips. Follow her @allison_boyer on Twitter.

Blogger 168
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Social Pros 26 – Richard Owen, Satmetrix

Convince & Convert

Radian6, I think, really pioneered that model internally and had really specific, amazing ways of triaging and handling inquiries. So, now, it’s a pretty robust methodology with process tools and technologies… Jay: Conferences and things like that, exactly. So, Net Promoter Score was born.

Airlines 115