Social Media Sites Rank Lowest For Customer Satisfaction
The Realtime Report
MARCH 25, 2014
Credit unions earned the top score for website customer satisfaction with a score of 86, followed closely by consumer shipping and banks at 85. Banks receive a high score (85) for website satisfaction, but drop to a 78 in terms of overall satisfaction. Department & Discount Stores 80. Specialty Retail Stores 79.
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