7 Levels of Social Media Engagement
Laurel Papworth
MARCH 10, 2011
There are staff guidelines and they start with Thou Shalt Not : thou shalt not leave a comment on a blog, thou shalt not use social sites in company time, thou shalt not talk to customers or the Press directly, thou shalt have everything approved by Public Relations, thou shalt not mention the company on Twitter, Facebook or Dogbook.
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